Frequently Asked Questions
Browse FAQ Topics
Click on topic categories to view relevant FAQs.
My Account & Billing FAQs
For CM/ECF
You do not need to register for CM/ECF more than once. Even if you change firms, your username and password remain valid. However, you must update your contact information–address, email, etc. Different courts have local rules and procedures governing this process, check the courts website.
- For CurrentGen CM/ECF users: Click on Utilities and select Maintain Your CM/ECF account.
- For NextGen CM/ECF users: Make updates through the Log in to Manage My Account
- Log in to Manage My Account with your PACER username and password and update the contact information.
- Note for Bankruptcy and District courts: Secondary noticing email addresses need to be updated with in CM/ECF. Click on Utilities and select Maintain Your CM/ECF account.
For PACER
If you have an individual PACER account, it may move with you. Update your contact information. Log in to Manage My Account with your PACER username and password and update the contact information.
You can make updates to personal information such as address, password, email notification preferences, etc. The process for making changes depends on your court's CM/ECF system.
For district and bankruptcy courts using the CurrentGen CM/ECF system:
- In CM/ECF, click on Utilities and select Maintain Your CM/ECF account.
For appellate, district, and bankruptcy courts using Next Gen CM/ECF:
- Make updates through the Manage My Account section of this website.
Find out if your court uses the CurrentGen or NextGen CM/ECF systems.
When an attorney leaves a firm, both the attorney and the firm need to consider the implications to the CM/ECF noticing system. For district and bankruptcy courts that use the CurrentGen CM/ECF system, if cases will move with the attorney, he or she should change the email notification setup and submit a change of address to the clerk's office. Different courts have local rules and procedures governing this process, check the courts website.
For courts that use the NextGen CM/ECF system, this can be done through the Manage My Account section of this website. Different courts have local rules and procedures governing this process, check the courts website.
Yes.
For district and bankruptcy courts:
Attorneys may authorize duplicate receipt of the notice of electronic filing for up to five support staff members. To add email recipients, the attorney should use the Maintain Your Account/Email Information option under the Utilities menu within CM/ECF.
For appellate courts:
Attorneys may authorize duplicate receipt of the notice of docket activity for several support staff members, depending on the length of email addresses (up to 255 characters).
To add email recipients, the attorney should log in to Manage My Account, select Update E-Filer Email Noticing and Frequency option under the Maintenance tab.
You can deactivate your PACER account by contacting the PACER Service Center for assistance.
If you register for a new account but don’t provide a credit card, you will receive a letter in the mail within 7-10 business days. This letter will contain a token that you can use to activate your account through the Manage My Account Login.
If you haven’t used your PACER account in more than two years, accounts are automatically deactivated. Contact the PACER Service Center to reactivate your account.
An individual court may request you upload a certificate of good standing before being admitted to practice law in that court. Contact the court to find out their requirements and instructions for completing the attorney admissions process.
Federal government agencies that wish to enter into an IAA for the use of PACER and payment of PACER fees incurred by its users should submit a 7600A Form and a 7600B Form to the PACER Service Center and acknowledge agreement to the PACER Policy and Procedures.
When completing the 7600B Form, in addition to the other required fields, the requesting agency should select “Other” from the dropdown menu for Box 17 - Statutory Authority Fund Type Code. The requesting agency also should input “28 U.S.C § 1913 (note)” in Box 19 - Statutory Authority Fund Type Citation.
If your agency requires additional or different documentation to establish an IAA for the use of and payment for the PACER service, the processing of the IAA may be delayed.