Frequently Asked Questions
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My Account & Billing FAQs
Users receive a statement quarterly by mail or email, depending on user preference. Fees are waived when usage is $30 or less for the quarter. Make a payment online or by phone (800) 676-6856 using VISA, MasterCard, Discover, or American Express. Checks may be mailed to the PACER Service Center, please include your account number to ensure that payment is posted to the correct account.
Mail payment to:
U.S. Courts: PACER
P.O. Box 5208
Portland, OR 97208-5208
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Log in to Manage My Account.
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Select the Usage tab.
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Click “View Quarterly Invoice/Statement of Account.”
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Log in to Manage My Account.
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Select the Usage tab.
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Click "View Detailed Transactions."
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Log in to Manage My Account.
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Select the Usage tab.
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Click View "Detailed Transactions."
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In the Sort Order field, select client code.
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Specify the date range in the date range fields and click submit.
The client code is an optional field that allows organizations and law firms that work with multiple clients to group transactions for their own internal billing process.
Look up your client code settings by logging in to Manage My Account using your PACER username and password and clicking on “Set PACER Billing Preferences.”
Yes. The client code field allows you to enter a code that is up to 32 characters to track charges.
You must enter or change the client code before you perform any operation that results in a charge; otherwise, it will not appear on the bill. The client code feature is optional, however, you can make the field mandatory for your individual PACER account by logging into Manage My Account and clicking “Set PACER Billing Preferences.”
For an account that is not under a PACER Administrative Account, a quarterly invoice is generated for the individual attorney. An email is sent to the attorney, indicating the invoice is ready to be viewed/downloaded.
If the account is linked to a PACER Administrative Account, an invoice is only sent to the PACER Administrative Account user, indicating the firm's bill is ready to be viewed/downloaded.
The PACER Service Center's tax identification number is 74-2747938.
Submit a Credit Request Form (pdf) for credit to be considered. The form must be completed according to the instructions outlined in the document.
Submit a letter requesting a refund and the Refund Form (pdf) to receive a refund for overpayments made to the PACER Service Center. The request cannot be processed without both a letter of request and form.
Allow 4-6 weeks for refund processing. Refunds will be issued via electronic funds transfer or back to the credit card used originally. The refund will appear as a credit to your checking or savings account or on your credit card statement.