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PACER Service Center Telephone Outage

The PACER Service Center is currently experiencing technical difficulties with the phone system. We are working to restore the phone service as quickly as possible. The outage does not affect any of the online services available through this website site or any PACER site throughout the country. Email support is available by sending an email to

PACER Maintenance, 9/20/2020

Our systems will undergo maintenance on Sunday, September 20, 2020, from 6:00 a.m. to 4:00 p.m. CST. Access to certain portions of this site may be temporarily unavailable.

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Forgot Username or Password?

There are different steps to follow when retrieving your username or resetting your password depending on which version of CM/ECF your court uses or if you are a PACER-only user.

If you are a PACER-only user or a NextGen CM/ECF filer

All U.S. courts of appeals and some U.S. district and bankruptcy courts have converted to NextGen CM/ECF for electronically filing case documents. If you aren’t sure which version of CM/ECF your court uses, look up the court on the Court CM/ECF Lookup.

If you are a CurrentGen CM/ECF filer

You must contact the court directly if you are a CurrentGen CM/ECF filer. Usernames and passwords are managed and maintained by each court individually and the PACER Service Center does not have access to this data.

Find the CM/ECF Helpdesk phone number for your court using the Court CM/ECF Lookup.