My firm had one account, and now we have many. Can we combine the billing?
Yes. The PACER Service Center offers the PACER Administrative Account (PAA), a consolidated billing and online account management process that allows groups to manage and pay for all charges associated with multiple PACER accounts.
How do I link my CM/ECF electronic filing credentials to my upgraded PACER account?
Once a court has migrated to NextGen CM/ECF you will need to link your accounts together. First log in to manage your account. You will need to use the "Link my filer account to my PACER account" link (appellate court) or the "Link a CM/ECF account to my PACER account" link (bankruptcy or district courts). This process varies depending on court type.
How do I know if the court has converted to NextGen CM/ECF?
Look up the federal court where you wish to file, using the Court CM/ECF Lookup, and the court details will display "NextGen CM/ECF" if the court has converted to NextGen CM/ECF.
You may check the court's website for information on when the court will convert to NextGen CM/ECF.
Is there training available for NextGen CM/ECF?
There are several learning aids that can help you learn more about the NextGen CM/ECF system.
I am not a CM/ECF user and I do not have an upgraded PACER account. Do I need to upgrade?
Only CM/ECF users are required to upgrade their accounts right now. However, you will be prompted to upgrade your account when you update any of your account information with the exception of making a payment.
When do I need to upgrade my PACER account?
You should upgrade before your court converts to NextGen CM/ECF.
My PACER account is not upgraded. How do I upgrade my account?
Log into Manage My Account and upgrade your account by clicking Upgrade link next to your “Account Type” or click on any of the options under the Settings tab. You will then be prompted to upgrade your account.
How do I know if I have an upgraded PACER account?
Log in to Manage My Account and check your ‘Account Type.’ It should indicate you have an Upgraded PACER Account.
What should I do first to get ready for NextGen CM/ECF being implemented at my court?
If you are currently registered to file electronically in a federal court that has announced it will convert to NextGen CM/ECF, you will first need an upgraded PACER account.
Follow the steps on the "Get Ready for NextGen CM/ECF" page to upgrade your account.
Why does my document look different when I convert it to a PDF?
Your document may change depending on the font type, font size, printer, and other layout parameters in your original file.
You can go to adobe.com for some troubleshooting tips. If the issue is with your printer, try setting your PDF printer as the default printer before opening the document. Then open the document and edit it to correct any formatting issues. Save the document and convert it to a PDF again.