Frequently Asked Questions
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Why am I getting an invalid login message?
Look for a few of these common problems:
- If you have a legacy PACER account, your username should be entered in lowercase letters followed by four numbers. If you have an upgraded PACER account, enter the username you selected that is 8 or more characters long.
- Make sure the proper username and password are being used for the proper database. If you have a legacy PACER account: PACER login for querying documents and CM/ECF login for filing.
- Confirm you are using the live database. The training database is located at: https://ecf-train.COURT.uscourts.gov, while the live database is at: https://ecf.COURT.uscourts.gov (without the train), where COURT is the code for the particular court. Typically, appellate courts do not have training databases.
- The browser needs to be set to accept all cookies and must be JavaScript-enabled.