Frequently Asked Questions

If you register for a new account but don’t provide a credit card, you will receive a letter in the mail within 7-10 business days. This letter will contain a token that you can use to activate your account through the Manage My Account Login.  

If you haven’t used your PACER account in more than two years, accounts are automatically deactivated. Contact the PACER Service Center to reactivate your account.

You can deactivate your PACER account by contacting the PACER Service Center for assistance.  

The PACER Service Center (PSC), on behalf of the PACER service, is exempt from collecting sales tax. Organizations may request the PSC’s W-9 form by email, which includes the tax identification number and other information, to help the organization in preparing their taxes.

Please include your name and PACER Account Number with your request.

Yes.

For district and bankruptcy courts: 

Attorneys may authorize duplicate receipt of the notice of electronic filing for up to five support staff members. To add email recipients, the attorney should use the Maintain Your Account/Email Information option under the Utilities menu within CM/ECF.

For appellate courts:

Attorneys may authorize duplicate receipt of the notice of docket activity for several support staff members, depending on the length of email addresses (up to 255 characters).

To add email recipients, the attorney should log in to Manage My Account, select Update E-Filer Email Noticing and Frequency option under the Maintenance tab.
 

When an attorney leaves a firm, both the attorney and the firm need to consider the implications to the CM/ECF noticing system. For district and bankruptcy courts that use the CurrentGen CM/ECF system, if cases will move with the attorney, he or she should change the email notification setup and submit a change of address to the clerk's office. Different courts have local rules and procedures governing this process, check the courts website.

For courts that use the NextGen CM/ECF system, this can be done through the Manage My Account section of this website. Different courts have local rules and procedures governing this process, check the courts website.
 

You can make updates to personal information such as address, password, email notification preferences, etc. The process for making changes depends on your court's CM/ECF system.

For district and bankruptcy courts using the CurrentGen CM/ECF system:

• In CM/ECF, click on Utilities and select Maintain Your CM/ECF account. 

For appellate, district, and bankruptcy courts using Next Gen CM/ECF:

• Make updates through the Manage My Account section of this website.

Find out if your court uses the CurrentGen or NextGen CM/ECF systems.
 

For CM/ECF

You do not need to register for CM/ECF more than once. Even if you change firms, your username and password remain valid. However, you must update your contact information–address, email, etc. Different courts have local rules and procedures governing this process, check the courts website.

• For CurrentGen CM/ECF users: Click on Utilities and select Maintain Your CM/ECF account.
• For NextGen CM/ECF users: Make updates through the Log in to Manage My Account
  • Log in to Manage My Account with your PACER username and password and update the contact information.
  • Note for Bankruptcy and District courts: Secondary noticing email addresses need to be updated with in CM/ECF. Click on Utilities and select Maintain Your CM/ECF account.

For PACER

If you have an individual PACER account, it may move with you. Update your contact information. Log in to Manage My Account with your PACER username and password and update the contact information.