What maintenance functions, outside of making a payment, are not allowed if I don’t upgrade my PACER account?
Changing a password, updating contact information, setting security information, or changing account preferences are not be possible without upgrading the PACER account.
For a PACER Administrative Account, it is not possible to perform management functions such as adding or unlinking an account, viewing a list of accounts, or assigning cost center information in addition to the functions mentioned above for a PACER account, without upgrading the account.
Will new PACER users have the client code requirements applied automatically when added to PACER Administrative Account?
Client code requirements are automatically applied to new accounts added to a PACER Administrative Account and any prior client code requirements are overwritten.
Do Client Code requirements set by the PACER Administrative Account remain active for existing users?
Yes, the existing Client Code requirement for a PACER Administrative Account will continue.
Is the PACER Administrative Account user notified when a user unlinks from the PACER Administrative Account?
Yes. An email will be sent to both users when an account is unlinked from the PACER Administrative Account.
What is the difference between fees for CM/ECF and fees for PACER?
There are fees associated with filing a case in federal court, or for filing specific types of documents, but those are filing fees that apply whether the filing is done electronically through CM/ECF, or by filing with the court in paper.
How can a user find his or her account number?
They can log in to Manage My Account. The account number is the 7-digit number above the username.
How do we ensure the billing is sent to the PACER Administrative Account and that each attorney is not billed individually?
Accounts linked to a PACER Administrative Account will not generate a bill; all charges will be billed to the PAA.
If a user registers with a credit card and then is added to a PAA the credit card they used during registration will not be charged.
How do I know I'm only paying for accounts sanctioned by our company?
A user cannot add an account to your PACER Administrative Account. You must invite the user and they must accept the invite. As the PACER Administrative Account user, you can unlink the account at any time, and the individual user can also unlink at any time.
Can I still set up separate CM/ECF and PACER accounts?
PACER and CM/ECF accounts will remain separate until a court implements the NextGen CM/ECF system. Once, a court implements NextGen CM/ECF, there is no need for separate accounts.
All the appellate courts have implemented NextGen CM/ECF. Bankruptcy and district court are in process of implementing. Courts may post information on their websites as their implementation date approaches.
How soon will a new user have access to PACER after an account is created and added to a PACER Administrative Account?
Once it is added to the PACER Administrative Account (PAA), the account will be activated within a few minutes. To verify the account has been linked to your PAA, you can check the status of the request by logging into Manage My Account and clicking View All My Requests.