Frequently Asked Questions
My PACER account is not upgraded. How do I upgrade my account?
Log into Manage My Account and upgrade your account by clicking Upgrade link next to your “Account Type” or click on any of the options under the Settings tab. You will then be prompted to upgrade your account.
If the Case Search Status says "Inactive," you can still upgrade your account, but cannot search for case information. To activate your account contact the PACER Service Center for assistance at (800) 676-6856 between 8 a.m. and 6 p.m. Central Time, Monday through Friday, or by email at pacer@psc.uscourts.gov.
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You can make updates to personal information such as address, password, email notification preferences, etc. The process for making changes depends on your court's CM/ECF system.
For district and bankruptcy courts using the CurrentGen CM/ECF system:
- In CM/ECF, click on Utilities and select Maintain Your CM/ECF account.
For appellate, district, and bankruptcy courts using Next Gen CM/ECF:
- Make updates through the Manage My Account section of this website.
Find out if your court uses the CurrentGen or NextGen CM/ECF systems.
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Log in to Manage My Account.
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Select the Usage tab.
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Click "View Detailed Transactions."
An individual court may request you upload a certificate of good standing before being admitted to practice law in that court. Contact the court to find out their requirements and instructions for completing the attorney admissions process.
Please verify that your username and password are correct.
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