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Frequently Asked Questions

Does PACER have a W-9 form for sales tax exemption?

The PACER Service Center (PSC), on behalf of the PACER service, is exempt from collecting sales tax. Organizations may request the PSC’s W-9 form by email, which includes the tax identification number and other information, to help the organization in preparing their taxes.

Please include your name and PACER Account Number with your request.

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The PACER Service Center's tax identification number is 74-2747938. 

Changing a password, updating contact information, setting security information, or changing account preferences are not be possible without upgrading the PACER account.

For a PACER Administrative Account, it is not possible to perform management functions such as adding or unlinking an account, viewing a list of accounts, or assigning cost center information in addition to the functions mentioned above for a PACER account, without upgrading the account.

The client code is an optional field that allows organizations and law firms that work with multiple clients to group transactions for their own internal billing process.

Look up your client code settings by logging in to Manage My Account using your PACER username and password and clicking on “Set PACER Billing Preferences.”

When an attorney leaves a firm, both the attorney and the firm need to consider the implications to the CM/ECF noticing system. For district and bankruptcy courts that use the CurrentGen CM/ECF system, if cases will move with the attorney, he or she should change the email notification setup and submit a change of address to the clerk's office. Different courts have local rules and procedures governing this process, check the courts website.

For courts that use the NextGen CM/ECF system, this can be done through the Manage My Account section of this website. Different courts have local rules and procedures governing this process, check the courts website.