Frequently Asked Questions
Does PACER have a W-9 form for sales tax exemption?
The PACER Service Center (PSC), on behalf of the PACER service, is exempt from collecting sales tax. Organizations may request the PSC’s W-9 form by email, which includes the tax identification number and other information, to help the organization in preparing their taxes.
Please include your name and PACER Account Number with your request.
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Yes. Any balance (including credit) will be transferred to the linked PACER Administrative Account.
A credit card stored in a PACER Administrative Account is only used for PACER fees.
To store a credit card to use for filing fees, each user will need to store one in their individual PACER account. Log in to Manage My Account and select “Manage My Stored Payment Information” under the “Payment” tab. Filing fees are processed through the court.
Log into Manage My Account and upgrade your account by clicking Upgrade link next to your “Account Type” or click on any of the options under the Settings tab. You will then be prompted to upgrade your account.
If the Case Search Status says "Inactive," you can still upgrade your account, but cannot search for case information. To activate your account contact the PACER Service Center for assistance at (800) 676-6856 between 8 a.m. and 6 p.m. Central Time, Monday through Friday, or by email at pacer@psc.uscourts.gov.
If the attorney's account is under your PACER Administrative Account, you can unlink the account so that you are no longer responsible for their PACER charges after they leave the firm.